Privacy Policy

Last Updated: December 2024

At Tengcle Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

  • Personal information you voluntarily provide (name, email, phone number) when contacting us or submitting inquiries.
  • Automatically collected information including IP address, browser type, device information, and browsing behavior.
  • Cookies and similar tracking technologies to enhance your browsing experience.

How We Use Your Information

  • To respond to your inquiries and provide customer support.
  • To improve our website and services based on user feedback and behavior.
  • To send periodic emails regarding our services (with your consent).
  • To comply with legal obligations and protect our rights.

Cookies and Tracking

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Help us understand how visitors interact with our website.
  • Marketing cookies: Used to deliver relevant advertisements (only with your consent).
  • You can control cookie preferences through your browser settings or our cookie consent banner.

Data Security

  • We implement appropriate technical and organizational measures to protect your personal data.
  • All data transmissions are encrypted using SSL/TLS technology.
  • Access to personal information is restricted to authorized personnel only.
  • We regularly review and update our security practices.

International Data Transfers

  • Your information may be transferred to and processed in countries other than your country of residence.
  • We ensure appropriate safeguards are in place for international data transfers.
  • For EU residents, we comply with GDPR requirements for data transfers.

Your Rights

  • Right to access: You can request a copy of your personal data.
  • Right to rectification: You can request correction of inaccurate data.
  • Right to erasure: You can request deletion of your personal data.
  • Right to object: You can object to certain processing of your data.
  • To exercise these rights, please contact us at [email protected].

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

[email protected]

Tengcle Limited, Hong Kong